PRIVACY POLICY
Protecting your private information is our priority.
This Statement of Privacy applies to MOOV Seattle, and MOOV Seattle and governs data collection and usage.
For the purposes of this Privacy Policy, unless otherwise noted, all references to MOOV Seattle include www.moovseattle.com, MOOV Sanctuary, MOOV SLU, and MOOV.
The MOOV application is a Class Booking application. By using the MOOV application, you consent to the data practices described in this statement. Collection of your Personal Information In order to better provide you with products and services offered, MOOV may collect personally identifiable information, such as your: If you purchase MOOV's products and services, we collect billing and credit card information.
This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Use of your Personal Information MOOV collects and uses your personal information to operate and deliver the services you have requested. MOOV may also use your personally identifiable information to inform you of other products or services available from MOOV and its affiliates. Sharing Information with Third Parties MOOV does not sell, rent or lease its customer lists to third parties. MOOV may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MOOV, and they are required to maintain the confidentiality of your information. MOOV may disclose your personal information, without notice, if required to do so by law or in - First and Last Name - E-mail Address
This is a RocketLawyer.com document. the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MOOV or the site; (b) protect and defend the rights or property of MOOV; and/or (c) act under exigent circumstances to protect the personal safety of users of MOOV, or the public. Right to Deletion Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: Children Under Thirteen MOOV does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.
E-mail Communications
From time to time, MOOV may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from MOOV or click on a link therein.
• Delete your personal information from our records; and
• Direct any service providers to delete your personal
information from their records.
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
This is a RocketLawyer.com document. If you would like to stop receiving marketing or promotional communications via email from MOOV, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
MOOV Seattle values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.
Types of Data Collected
When you communicate with MOOV Seattle via SMS, we may collect information such as:
Your phone number
The content of your messages
Responding to your inquiries
Providing customer support
This information is used solely for the following purposes:
We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data
MOOV Seattle employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.
Disclosure of SMS Data
MOOV Seattle does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of MOOV Seattle, its users, or others
Your Rights
SMS consent is not shared with third parties.
User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at hello@moovseattle.com.
Retention policy
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this
information indefinitely without further notice to you.
Changes to this SMS Privacy Policy
MOOV Seattle reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at hello@moovseattle.com OR (206)971-1333.
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SMS Terms and Conditions
By opting in to receive SMS messages, you agree to the following:
1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services
2. Types of SMS Communications
By opting in, you may receive SMS messages related to conversations.
3. Message Frequency
Message frequency may vary depending on the type of communication.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
5. Opt-In Methods
I am verbally asking the customer for their consent to receive SMS messages as a method of communication. This opt-in allows us to send important updates, such as support ticket confirmations, service notifications, or follow-ups, directly to their mobile device. By obtaining verbal consent, we ensure the customer is aware of and agrees to receive messages via SMS, in compliance with communication and privacy guidelines.
Customers can also opt-in or opt-out at any time through their account settings on the MOOV Seattle App or on moovseattle.com.
6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at (206)971-1333 or hello@moovseattle.com.
7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at hello@moovseattle.com
Changes to this Statement
MOOV reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. Contact Information MOOV welcomes your questions or comments regarding this Statement of Privacy.
If you believe that MOOV has not adhered to this Statement, please contact MOOV at: MOOV Seattle 777 Thomas St. Seattle, Washington 98109
Telephone number: (206) 971-1333
Effective as of May 18, 2023